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Customer service


We provide FREE Europe delivery with tracking on all orders
Latvia, Lithuania, Estonia 1-3 business days with Omniva provider.
Europe 7-14 business days with Latvian Post.
!Delivery may delay due to an emergency situation or severe weather condition and LALLY is not responsible for delivery providers delays!
Once you’ve placed your order, we will process within 1-2 business days and hand it over to the selected shipping provider. A signature may be required upon delivery. If you are not home when delivering your parcel, the postman will leave a note explaining where and how to collect your order from LALLY.
Please note that we are unable to change a delivery address or delivery provider once the order has been processed. In case you did not collect your order and delivery provider sent it back to us we are unable to resend your order. In this case you will get a refund except delivery costs once we will receive a return.

Import taxes and duties

If you live in a non-EU country + Norway and Sweden, please check your local import taxes and duties. LALLY shops do not cover these import taxes and duties.